You will need to contact us to obtain an RMA (Return Merchandise Authorization) number before sending any merchandise back to us for a refund. Call us toll free at 1-800-846-4252 Option 4 or use the "Contact Us" page and simply let us know your order number and merchandise you would like to return. We cannot accept returns of custom ordered items.
Returned merchandise must be in "As-New" condition, factory sealed and un-installed. There will be a 20% re-stcoking fee if the merchandise does not meet these requirements. There will be no returns on electrical merchandise or software if it is not still factory sealed.
If your order included any "special offer free parts", these must be returned at the same time or their value may be deducted from your refund.
You should expect to receive your refund (minus shipping charges) within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
In the rare case that you receive the wrong item, we will issue you a pre-paid return call tag.
Orders placed online can be returned to us in-store (if you are local) or:
Returns will need to be sent to:S-K SpeedReturns Dept.1075 Route 109 Lindenhurst, NY 11757